service and repairs
All Solidlights products are coverted by a comprehensive two year warranty. If your light develops a fault within two years of purchase, send it to us with a note of the problem and your return address and we'll repair it and post it back free of charge.
If your light is out of warranty, we will still repair and upgrade it. Our charges are simple: Just £25.00 for repairs to cables and connectors on lights, and £50.00 for other faults, plus a £6.00 to cover return postage and packing (Royal Mail Special Delivery). You can pre-pay for these in the 'service and repairs' section of the on-line shop.
All repairs include a complete check of the light and, if appropriate, upgrades to its electronics, mechanics and software to bring it up to the latest standard. Note that this does not include upgrading a 1203D to XB2.
Do you have a technical question or a problem with your Solidlights? Send us an email at firstname.lastname@example.org.
frequently asked questions
There's a list of frequently asked questions on its own page, which might answer your query.
These manuals are made available in Adobe PDF format.
These manuals have been superseded by newer versions.
|50001||1103 and 1303 - User Manual||296KB|
|50002||Battery Doubler Cable - User Manual||46KB|